Frequently Asked Questions - Schneider Electric

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Is it possible to modify the ratio of a current transformer (CT)?

Product Line 3090SCCT Environment CT Ratio Resolution *Warning: Installation and maintenance of this device should only be performed by qualified, competent personnel that have appropriate training...

Published on:11/14/2009Last Modified on:1/23/2021

How can I program an ATV312 for PI control?

Issue : How do I configure the Pressure or PI [PID Regulator] control configuration in the ATV312? Product Line : ATV312 ALtivar 312 Environment: All model numbers Cause: Activating PID control...

Published on:7/9/2014Last Modified on:9/28/2021

What causes an ATV320 to display an OBF fault?

Issue: OBF fault on a ATV320 Product Line: Altivar 320 Environment: All Cause: OBF fault on drive display Resolution: Possible causes: • Braking too sudden or driving load. • Supply voltage too high....

Published on:2/6/2019Last Modified on:4/6/2021

What is the default IP Address and credentials of an EGX100 or EGX300?

Issue A user would like to know the default IP address, subnet mask, gateway, and credential information for an EGX100 or EGX300 Product Line EGX100, EGX300 Environment Communications Cause Default...

Published on:6/17/2007Last Modified on:9/28/2021

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PowerChute Network Shutdown Virtual Appliance Hostname resets after reboot

Issue: The Hostname has been changed for the PowerChute Network Shutdown Virtual Appliance but after the Appliance is rebooted the host name reverts to localhost. Product Line: PowerChute Network...

Published on:10/28/2015Last Modified on:9/29/2021

Insulation Resistance Testing and Humidity

Issue: How does humidity affect insulation resistance testing results? Product Line: Circuit Breakers Environment: Molded case and insulated case breakers Resolution: High humidity can drastically...

Published on:7/11/2018Last Modified on:11/4/2021

The ESXi host running the free edition of VMware is not shutting down when...

Issue: VMware ESXi host, which is running the free edition of VMware, is not shutting down when commanded to by PowerChute Network Shutdown. Product Line: PowerChute Network Shutdown (PCNS) version...

Published on:8/13/2012Last Modified on:7/16/2021

PowerChute Network Shutdown versions 4.x Required VMware vSphere...

ISSUE : What vSphere permissions are required by PowerChute Network Shutdown 4.x for VMware? Product Line: PowerChute Network Shutdown versions 4.x for VMware Environment: vCenter Server 5.x, 6.x,...

Published on:1/10/2014Last Modified on:10/1/2021